Infinity Insurance - Worst insurance ever!!!!!!

Everything these people are saying is definitely true!It takes them over a week just to get someone to come look at the car and do an estimate.

The shop found more damage to the car and they're still waiting for the adjuster to show up so they can finish the car. It's been 3 freaking weeks and still no car! And when you try to call Them they never answer the *** phone! It's ridiculous!

How long am I suppose to be without my car?! Lesson learned here.

Never again!I rather pay higher for insurance than to deal with these people.

Report Comment

More Review Details

Product or service
Car Estimate
Review category
Auto Insurance
Review rating
3 out of 5
review #474250
Had an experience with Infinity Insurance? Submit review ›
Helpful? 2 Yes 2 0 No 0
Had the same issue 0 Yes 0
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Charlie Higson

Feb 05, 2014 #782312

I am in the same boat. I have been waiting 4 weeks, they just don't return a call. They should not be allowed to insure motorist they have zero customer care.
I think they prey on low income people and when you get an accident with one, then we get dragged down to their gutter level by Infinity Insurance. Who may be used to dealing with deadbeats, but 90% of Americans are not.

0 0 Reply

Feb 05, 2014 #782515

I agree 100%. Their customer service is horrible! They're a joke.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact

Review submitted through "Contact Us" will not get published on the site or forwarded to Infinity Insurance. However, many companies do monitor reviews on our site.

You were reading a complaint about Infinity Insurance.
Filing a new complaint about