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1.3 Based on 70 reviews
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    • Customer service 10
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Infinity insurance is the worst insurance company I have ever known don't ever get infinity insurance and don't ever get mad about a coaster for your insurance adjuster they are absolutely horrible I have been going through almost 5 months now I've not been reimbursed from my stolen vehicle that was totaled while I was paying my insurance to them they are God awful and if you get in an accident they will not take care you and also just remember... Read more

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Infinity insurance is the worst insurance company I have ever had there a huge scam my vehicle that I had insured with infinity was stolen over four months ago and totaled I have yet to see one dime from infinity insurance company because they keep going round and round in this circus that is not get need my money but keep saying they keep saying the same thing big nor my calls every time I ask for a supervisor they just keep me on hold until I... Read more

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Infinity insurance is the worst insurance company I have ever had my vehicle was stolen and totaled they were supposed to cover that it's been over four months now and I have not seen one dime from them they only called one time to where my car is at they have not done one thing on there and like a real insurance company is supposed to do to help me they ignore my calls my insurance adjuster ignores my calls *** it's been a living nightmare I... Read more

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Customer services sucks long hold and employer talk to you any kind of way going to another company

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Infinity Insurance - Poor resolution of claim
1 of 2

After filing a claim of vandalism of my Mercedes while being serviced at a reputable repair shop, I was given an estimate that negated a radio replacement. The claims adjuster treated me as though I was not entitled to anything. After threatening to cancel my premium of 4 automobiles, it was received as a joke. I am writing a formal complaint with the corporate office. It is shameful the way this company takes your money and won't represent you... Read more

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Infinity customer ran a red light striking my car and I have three witness to confirm I had the protected arrow and they have denied the claim.

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These crooks is telling me that because their at fault client who refuses to give them a recorded statement they might have to deny my clsim even though they hsve a clear cut police report and it points to thrir driver as solely responsible for my total loss dhen he rearended my vehicle.these criminals need to be stopped on their trsckx .if they continue to do this to me i zm going through the court system Read more

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These people are a bunch of crooks I'm polite route liars their adjusters don't answer the calls not professional at all stay far away from this company

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They quote me for 77 dllrs for two cars and i had too pay 110 a month they dont repsect the quote they give you

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This company is the worst. There adjusters will not return your calls my car is in the shop for repair they will not set me up with a rental there's no way to get there hold of anybody when they see there insured is at fault they are the most rude and unhelpful people you could fine this is a Mickey Mouse company

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