Onika Gvr
map-marker La Puente, California

Infinity Insurance Co. Is terrible

I have Infinity and rear ended someone because they stopped on the freeway for no reason. This was 2 wks ago, it took the company 2 days to call me, 5 days to pick up my car from the tow yard, and now its at the salvage yard when its not even totaled. Damage is repairable. They all take one to two days to return your calls and they even made us go to them to record the accident. Most companys send the adjuster out to you. The claims representative is now claiming we stated the airbags deployed when we specifically stated they did not. So this is causing more of a delay. I cannot wait to cancel my policy with this company and i will never never pay them money ever again. I have no idea when my car will be fixed im just sitting here waiting around with no vehicle. They are all lazy and unprofessional and do not care about anyone besides themselves.
View full review
jacked A
map-marker Prescott, Arizona

Infinity insurance

I had a claim with these people and I was so insulted by the attitude and the unprofessionally that they had toward me. I was hit in Vegas by a young black ghetto woman that was in rage about the accident blame every one but herself for a simple fender bender. Her passengers as ghetto as they get came out and did the same starting a. Police and casino sec. all agreed the accident was that ghetto woman's fault. Oh wait there is also a video that captured that whole thing. As soon as I called this low class insurance comp. I was greeted by yet another ghetto *** manager that insulted my passengers (when they called) and I calling us liars (literally) and that we had to pay for every thing including the car rental (considering that my car is unsafe to drive across state line). After a bit of research I found out that they will make you pay and then they will slam you with 70% of what is owed to you! And will never pay the full amount you are owed. Not only that they will harass you about your claim making you pay first. I guess ghetto *** people go to ghetto *** business. be careful and get a lawyer asap!!!!!! trust me this is week 1. for further updates keep checking this web page..
View full review
2 comments
Guest

I'm glad they treated you that way. Anyone ignorant enough to post a complaint about a company and slander another is sad.

Why point out you was hit by a ghetto black girl??? Your real lucky they ghetto *** didn't beat your dumb ***!!!! At least the ghetto black girl hand insurance!!!!!

Is funny how you state they race but not yours???? I know this is a late response but I just came across this BS

Guest
reply icon Replying to comment of Guest-847180

I doubt you'll ever see this but shut your nig *** up.

View more comments (1)
Anonymous
map-marker Prescott, Arizona

Infinity insurance

I had a claim with these people and I was so insulted by the attitude and the unprofessionally that they had toward me. I was hit in Vegas by a young black ghetto woman that was in rage about the accident blame every one but herself for a simple fender bender. Her passengers as ghetto as they get came out and did the same starting a. Police and casino sec. all agreed the accident was that ghetto woman's fault. Oh wait there is also a video that captured that whole thing. As soon as I called this low class insurance comp. I was greeted by yet another ghetto *** manager that insulted my passengers (when they called) and I calling us liars (literally) and that we had to pay for every thing including the car rental (considering that my car is unsafe to drive across state line). After a bit of research I found out that they will make you pay and then they will slam you with 70% of what is owed to you! And will never pay the full amount you are owed. Not only that they will harass you about your claim making you pay first. I guess ghetto *** people go to ghetto *** business. be careful and get a lawyer asap!!!!!! trust me this is week 1. for further updates keep checking this web page..
View full review
  • 1
  • ...
  • 23
  • 24
  • 25
  • 26
  • 27