We were in a hit in run accident. We submitted a claim, the adjuster said we would be responsible for deductible and said the damage would be less than the deductible.
Took the Mercedes into another garage and it was double the price we were quoted. I have called Infinity 50 times over 2 weeks and left messages and nobody has ever called me back. I even called the manager and emailed the CEO, nobody cares. They just collect the monthly insurance premium.
Don't get insurance with this company because if you get into an accident, nobody will help you, they don't answer or return calls. Worst insurance I have ever had, not worth my time and money, it's like not having any insurance.
Reason of review: Return, Exchange or Cancellation Policy.