Product: Infinity Insurance Auto Claim Clear all filters (25 of 25 reviews match)
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Worst insurance carrier I was rear ended and my car still has not been fixed.My adjuster Ronald Han is the worst and his supervisor Carmen brown is even worse she hasn't even returned my calls. My car has just been sitting on my drive way and they didn't even get me a...
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Anonymous
Patrick

rear ended by one of their insured. She apologized at the scene, wont talk to inifinity to give her statement. they are going to deny the claim and leave me with a wrecked car...

Anonymous
Unhappy

I agree with you. I had an accident 4 months ago and when I called them too to report the accident they told me my policy was canceled the day before it happened. I never got...

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Infinity Insurance Auto Claim
#989577
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Infinity Insurance Auto Claim Review

Well I was involved in an accident where I got broadsided called the agent or the I guess the person that does the claims and I called him nine times nine 3 return calls in a month call his boss three times no return call although the adjuster did call me back three out of the nine times
1.7
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Infinity Insurance Auto Claim
#977610
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Infinity Insurance Auto Claim Review

Infinity customer ran a red light striking my car and I have three witness to confirm I had the protected arrow and they have denied the claim.
1.0
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Staff
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Infinity Insurance Auto Claim
#954189
These crooks is telling me that because their at fault client who refuses to give them a recorded statement they might have to deny my clsim even though they hsve a clear cut police report and it points to thrir driver as solely responsible for my total loss dhen he...
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Anonymous
Robert Henderson

Do yourself a favor next time and get your insurance company on the phone ASAP after the accident. Give your phone to the person that hit you so they can admit fault right the...

Anonymous
Anonymous

You are correct. You need to sue the other driver. The insurance company has done nothing wrong

Raiford, Florida
Product
Infinity Insurance Auto Claim
#948178
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Infinity Insurance Auto Claim Review

Their service stinks. Their customer hit my car and ran. Now they are giving me.***. My.parked cat hit as I stood by
Product
Infinity Insurance Auto Claim
#927468
I had filed a claim with them for an accident that involved their customer that had rear ended me.It took 5 phone calls from me for their rep (claims adjuster) to call me and 2 phone calls to the supervisor. She was very rude. First she told me the driver was not...
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Infinity Insurance Auto Claim
I didn't like
  • Nightmare
  • Suspicious of business
  • Lack of help honesty attitude unfair practices
#926641
Infiniti are super quick to take my money for payments and super slow to provide me with a service. Been waiting 2 months and still no news on my claim. No one answers the phone and when they do they do they send me to an unmanned answer machine. Feels like I'm dealing...
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Anonymous
Anonymous

This by far is the worst insurance company out there. I had an accident 4 months ago I have tried to get the guy who is suppose to help me Ron Han on the phone or by email. He...

Product
Infinity Insurance Auto Claim
#914533
My accident happen 4/25/16. INFINITY just sent me this week a letter still saying they are investigating this claim. I got the police report months ago from AAA also AAA already have repaired my car and is using it immediately unfortunately I don't have rental car...
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Pilot Mountain, North Carolina
Product
Infinity Insurance Auto Claim
#910752
they are really bad,does not take care of customer claim,they do what ever they want.They took my car in orden to review the damage, that take three week.Then they sent it to the mechanic who take three week more.The damage was not fix it completely and they never...
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1.0
Product
Infinity Insurance Auto Claim
I didn't like
  • Service
  • No sense of urgency
  • Horrible customer service
#907908
It has been a hassle with this insurance company , I got hit by one of theit insured, and there is no professionalism or empathy at all, you call the customer service and the hang up on you, you request a supervisor and they never available, i had to wait 12 days from...
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Product
Infinity Insurance Auto Claim
#905679