Product: Infinity Insurance Auto Claim Clear all filters (22 of 22 reviews match)
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Infiniti are super quick to take my money for payments and super slow to provide me with a service. Been waiting 2 months and still no news on my claim. No one answers the phone and when they do they do they send me to an unmanned answer machine. Feels like I'm dealing...
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Anonymous
Anonymous

This by far is the worst insurance company out there. I had an accident 4 months ago I have tried to get the guy who is suppose to help me Ron Han on the phone or by email. He...

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Infinity Insurance Auto Claim
#914533
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My accident happen 4/25/16. INFINITY just sent me this week a letter still saying they are investigating this claim. I got the police report months ago from AAA also AAA already have repaired my car and is using it immediately unfortunately I don't have rental car...
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Pilot Mountain, North Carolina
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Infinity Insurance Auto Claim
#910752
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they are really bad,does not take care of customer claim,they do what ever they want.They took my car in orden to review the damage, that take three week.Then they sent it to the mechanic who take three week more.The damage was not fix it completely and they never...
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1.0
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Infinity Insurance Auto Claim
I didn't like
  • Horrible customer service
  • No sense of urgency
  • Service
#907908
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It has been a hassle with this insurance company , I got hit by one of theit insured, and there is no professionalism or empathy at all, you call the customer service and the hang up on you, you request a supervisor and they never available, i had to wait 12 days from...
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Infinity Insurance Auto Claim
#905679
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I have never experienced such poor business etiquette in my life!I filed a claim the same day as the Infinity policyholder rear ended me. To date, I have no call yet I average 5 calls PER DAY to the adjuster. This is not right! I am not at fault and they need to take...
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1.0
Product
Infinity Insurance Auto Claim
I didn't like
  • Horrible customer service
#863756
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Infinity Insurance is wack 20 days into my rental car they notified me and let me know they had a limits issue and they would not cover my rental car stuck me with a $750 bill when I was hit by a drunk driver which place me in the hospital the next day and physical...
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1.1
Product
Infinity Insurance Auto Claim
#861763
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Got my car stolen from a parking garage.I called them to tell them about my car. Since day one they've been giving me a hard time. i met with one of the investigator on my case a month later, because they want to wait and see if my car was recovered. He was rude and...
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Infinity Insurance Auto Claim
#852987
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Infinity Insurance Auto Claim Review

#836137
1.9
Details
Worse service ever ! I submitted a claim a month ago and they haven said when their fixing the Car
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