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Below is a true and accurate account of my personal experience with Infinity Insurance Company also known as Classic Collectors Insurance by Infinity. My classic car was damaged on June 21st 2017, the entire car needed to be repaired and repainted. On June 30th 2017...
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Infinityinsurancecs2
Infinityinsurancecs2
Infinity Insurance Verified Representative

Hello StatuesqueBinturong534, We're sincerely sorry to have learned about your unpleasant claims experience. This is not the experience we want any of our consumers to have. A...

1.0
I didn't like
  • Damage appraisal process or settlement amounts
#1330540
I’ve had this company and they raised my monthly bill. They said it was due to an interview. I called customer service and did not resolve anything. Never in the interview was stated my bill was to change. Never did I receive anything in the mail. DO NOT JOIN INFINITY...
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Infinityinsurancecs2
Infinityinsurancecs2
Infinity Insurance Verified Representative

Good day LonelySilverDollar, We're sorry to learn about your negative experience. That's definitely not the type of experience we want any of our consumers to have. Please sen...

1.5
#1330522
Today I call you 10 time to my adjuster she never call me back my car has 3 week inside the body shop and the adjusters never give back the compliments for the suprement i’m Very angry because I have everyday migraine. Please I need put finally this problem.
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Infinityinsurancecs2
Infinityinsurancecs2
Infinity Insurance Verified Representative

Good morning AnnoyingBulldog, We're sincerely sorry to learn about this mishap and thank you for contacting us with your concerns. Please send us your claim number or policy n...

1.0
Phnom Penh, Phnom Penh
#1329625
Every infinity insurance employee from this point forward will have a curse on their life!!! Because the company they work for have cheeted the good people who have given them thousands of dollars only to be ripped off and denied the claim. For God blesses those who...
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Infinityinsurancecs2
Infinityinsurancecs2
Infinity Insurance Verified Representative

Good day, We sincerely apologize for any negative experience you may have had. Thank you for contacting us with your concerns. Is there a policy or claim number we can assist ...

#1326866
UNPROFESSIONAL SO CALLED AGENTS, I been lied to, flin flammed out of my money! Infinity auto is a RIP OFF! Never again! Lesson learned! God will take care of you scammers! In the name of Jesus.
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InfinityInsuranceCS3
InfinityInsuranceCS3
Infinity Insurance Verified Representative

Hello, Thank you for contacting us. We are sorry to hear you feel this way. This is definitely not how we want anyone to feel. If there is a policy number or claim number we c...

#1326111
He is the worst employee and i cant even reach a supervisor.
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InfinityInsuranceCS3
InfinityInsuranceCS3
Infinity Insurance Verified Representative

Good Afternoon, We are very sorry that you are having trouble communicating with your adjuster. We can absolutely have a supervisor contact you. Please provide your full name,...

1.0
#1325417
This guy named David left me a 3 minute long voicemail scolding me for calling too many times. I havent spoken with him once, and in his message he continued to say how unimportant my needs are because im not an infinity customer. What *** didnt know, is that i was...
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InfinityInsuranceCS3
InfinityInsuranceCS3
Infinity Insurance Verified Representative

Good Day, We are very sorry to hear about your negative experience. We can assure you this is not the way we treat anyone and apologize for any inconvenience. Please send us a...

#1325415
I had a small claim, my truck sat for over two months in a body shop I called them dozens of times and they said they wasn’t going to pay until the truck was fixed. Wrong wrong wrong the body shop would not touch my truck. Do not do business with these people I still...
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InfinityInsuranceCS3
InfinityInsuranceCS3
Infinity Insurance Verified Representative

Good Day Patty, Thank you for contacting us with your concerns. We are sorry to hear about your negative claims experience. We were able to locate your claim with the informat...

1.0
#1325003
I have dealt with insurance for a long time but have never been disappointed with any company until now. My daughter had a bad car accident in my car 07/12/2018 and I had just renewed my coverage the day before . Well when I called the claim adjuster Christa...
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InfinityInsuranceCS3
InfinityInsuranceCS3
Infinity Insurance Verified Representative

Hello WoozyWhiteRhinoceros, We are very sorry to hear about your negative claims experience. This is certainly not the experience we want anyone to have. In order to review yo...

#1319722

Contact Infinity Insurance

Mailing Address:
Infinity Insurance
2201 4th Avenue North
Birmingham, Alabama 35203
United States
Phone:
(800) 782-1020
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Infinity Insurance Recently Discussed

 
I had a real bad experience took the adjuster 2 months to make a decision she never pick up a phone call she called twice i missed the calls she never call back i had to ask for a supervisor thats when she called back to tell me that my coverage was denaid the agent...
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Infinityinsurancecs2
Infinityinsurancecs2
Infinity Insurance Verified Representative

Good morning, We're sorry to learn about your unpleasant claims experience. That is definitely not the experience we want anyone to have. We want to further look into this mat...

#1317049