My car was hit by a driver insured by Infinity Insurance. My insurance(Progressive)roadside assistance towed it to the local body shop.
Infinity adjuster requested it be sent to their network body shop. 2 weeks later they finally pick the car up & the towing company they contract steals the Alpine car stereo out of my car. Finally I get a call from Maygen Avarette, salvage department, who informs me that the car is a total loss. I discuss the stereo issue with her along with the pending claim.
She states that a letter will be sent to me along with the settlement amount. Nothing ever received. Just received a 2nd letter with no settlement amount no car stereo resolution, no car rental information.
The worst experience ever.
Review about: Infinity Insurance Claim.
Monetary Loss: $5000.